Return and Exchange Conditions

Returns are accepted under the following conditions:

• If the product has a manufacturing defect
• If an incorrect item is received

Returns and exchanges will not be accepted in the following cases:

• If the item has been used
• If product tags or labels have been removed
• If cosmetics or perfumes have been opened
• If the item is damaged due to customer negligence
• If the item is a sale or special offer item
• If no contact is made within 7 days of receipt

Return Procedure

• If you wish to request a return or exchange, please contact our customer support within 7 days of receiving the product via here.
• We will provide you with further instructions on how to proceed.
• Once the product is received and its condition is confirmed, we will proceed with the return or exchange.

Return Shipping Fees

• If the product has a manufacturing defect or was sent incorrectly, return shipping fees will be covered by us.
• We cannot accept returns for reasons related to customer preference (e.g., if a special exception for cancellation has been granted).

Refund Conditions

• Refunds will be processed once the returned product is received and the condition is verified by us.
• Refunds will be issued to the original payment method. For credit card payments, processing by the card issuer may take several days.

Refund Amount

• For defective or incorrect items: Full refund of the product price and shipping fee will be provided.
• For customer-initiated returns: Refunds are generally not accepted.

Exchange Conditions

• Please contact customer support within 7 days of receiving the product.
• Shipping fees for exchanges due to defects or incorrect items will be covered by us.

Special Notes

• For limited or one-of-a-kind items, exchanges may not be possible, in which case a refund will be issued.
• Please handle high-end brand products with care. Verify the size and specifications before purchasing.