Sales Price

Please refer to the price listed on each product’s sales page (including tax).

Additional Fees

• Consumption tax (included in the product price)
• Shipping fees (additional fees may apply; see the shipping policy for details)
• For bank transfer payments, transfer fees may apply
• For international shipments, customs duties and import taxes may apply (please check with your country’s customs for details)

Payment Methods

• Credit Card Payment

Payment Timing

• Credit Card Payment: At the time of order

Delivery Timing

We will ship within [2〜5 business days] after receiving your order. Delivery times may vary depending on the product. Please check the product page for details.

Returns, Exchanges, and Cancellations

• Returns or exchanges are not accepted except in the case of defective products.
• If there is a defect, please contact us within [7 days] of receiving the product.
• We do not accept cancellations after the product has been shipped.

Return Deadline

Please contact us within [7 days] of receiving the product. In the case of defective or misdelivered items, we will cover the return shipping cost.

Return Shipping Costs

For returns due to customer convenience, the customer will bear the shipping cost. In the case of defective or misdelivered items, we will cover the shipping cost.

Seller

KeNA Corporation

Representative

Daishi Sakamoto

Location

〒135-0091
2-2-2-501 Daiba, Minato-ku, Tokyo

Contact

Contact Form

Homepage URL

https://kena.co.jp/en/shop/